Initial IT have consistently provided an excellent service and offered professional advice. This has helped us improve our IT systems including getting the right hardware and software tools to run our successful business.

Initial IT Solutions Ltd
5.0
Based on 6 reviews
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Em & N Boutique
Em & N Boutique
11:35 13 May 20
Initial IT have provided IT services to our business for a number of years, however in light of the current situation with regards to COVID 19 Initial IT have proved to be invaluable. Our staff moved to working from home very quickly and easily and the service provided by Initial IT has not faultered. Would highly recommend.
Simon Cox
Simon Cox
09:55 21 Nov 19
I am the Founding Director at The Apple Yard and we help companies that want an injection of creativity to help them wow their audience and stand apart. Andy approached us in a friendly, helpful way on LinkedIn with offer of IT help and advice. As with a lot of solicitations on LinkedIn, I was initially a little dubious, but took the opportunity to have a chat with Andy about our IT setup and potential areas of weakness. My suspicions were quickly dispelled, as Andy was very knowledgable; listened well to our current situation and needs; he offered helpful pointers without confusing IT jargon or technical details; and overall he was genuinely out to help, rather than hit us with a hard sell. As a result of our chat with Andy, I was much more encouraged about our IT situation and had more peace of mind. I am in a better situation to take on dedicated IT support in the future as a result of Andy's input. If you are looking for a, IT professional who can give you solid advice and follow up with a robust service, I would recommend Andy to you.
Becky Smith
Becky Smith
20:15 30 Jul 19
Premium Sales first engaged the services of Initial IT for a premises move. I am pleased to say that this was a seamless process headed up by the Owner of the business, Andy. Completed out of normal working office hours, we were able to enjoy no disruption or down time whatsoever. Andy liaised with ourselves and the telecommunications provider to ensure all bases were covered. We also use Initial IT for our general maintenance and cyber security. We have had several site visits from Andy's number 2, Dave, who has been a pleasure to deal with also.
CTS Toner Supplies Ltd
CTS Toner Supplies Ltd
08:51 18 Jul 19
Great IT support company, deals with day to day tasks quickly and efficiently. Any issues that arise, they are on it straight away. Never had an issue with delays on resolving them. Would recommend for your business IT support.
Lee Gwinnett
Lee Gwinnett
10:30 05 Apr 17
Sorted out our internal business network and offsite back up. They took the time to listen to what we wanted and advised us on all the options that were available. There was no pressure or hard sell which we really appreciated. Great service and really competitive on price!
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About Us

Home About Us

MORE ABOUT INITIAL IT

Hi - I'm Andy Price, the founder and chief technology strategist at Initial IT. I have always had a fascination with technology. It all started helping my father build computers at the age of 11. I found it fascinating that if I put all the components together in a certain way, this machine would come to life and do all these amazing things. It was obvious even then - I was hooked!
Lucy's 9th birthday fancy dress party during the first UK lockdown , just the six of us (including the dog)

PERSONAL HEALTH BATTLES

I was loving life! My business was doing well, I had met the love of my life, Corinne, as well as my new stepdaughter Carys, and in 2006 we had our first child together, Mia.

In January 2007 our world changed. I was suddenly diagnosed with kidney disease and told my kidneys would fail and I’d end up on dialysis. Mia was only 8 months old. This was truly a devastating blow.

The inevitable happened just five short months later. On 19 May 2007 I had my first dialysis session; a day I will never forget. It felt like a living nightmare. I used to connect myself to a home dialysis machine each night. This would clean my blood during the night and be finished in the morning.

There were many occasions when I was due at an early morning networking event, and was late because my machine hadn’t finished its cycle. It was hard work, kidney failure zaps all your energy and running a business was a real struggle. I managed, just, with the support of my wife and family, who were all amazing, to get through this time.
My wife and I on holiday in 2009
My children's first day at their new school

LIGHT AT THE END OF THE TUNNEL

There were many bumps over the next three years, but eventually, there was a light at the end of the tunnel. On the 7th January 2010 my fantastic wife successfully donated one of her kidneys to me

We had all been given a second chance and we weren’t going to waste it. I was fully at the wheel of my business again, we were seeing rapid growth and working with all sorts of companies, from one man bands to large enterprises. After 3 long years of dialysis, at last I had my passion back and was firmly sat in the driving seat. On the 9th May 2011, after being told I was unable to have any more children due to all the medication, my wife gave birth to our miracle baby, Lucy. She completed our family. The four of them give me the drive I use every day to better all of our lives.

INITIAL IT TODAY

These days Initial IT is helping customers, large and small, run their businesses better by utilising the technology they have invested in. We support hundreds of people every day, keeping their data secure and their businesses running. Whether they are in the office, at home or on the road, we can help.

EARLY DAYS

How did Initial IT begin, and where are we today? Back in 2006, someone I knew approached me and asked me personally to look after the technology in their new business. I was blown away and honoured that they wanted me to look after them, rather than an established IT company. I had spent the last few years working for such companies, and at the time, I didn’t even have a registered business.

That’s how it all started. Initial IT was incorporated on the 20th January 2006 and I officially worked for myself. Over the next 6 months I won enough work to hand in my notice and officially become self-employed. From this point, mainly through word-of-mouth and recommendations, my customer list expanded. Initial IT grew steadily and solidly.

Our Vision and Mission

I’ve developed a passion to make IT simpler and a desire to help businesses use technology to grow turnover and net profits. Initial IT provides straightforward, friendly IT support, without bombarding clients with technical buzz-words and over-priced systems. We aim to fully understand what our customers really need and keep technology as easy and as fluid as possible.