I have always had a fascination with technology. It all started helping my father build computers at the age of 11.
Now I have worked professionally in IT for more than 15 years.
In my early career, I was constantly frustrated at how overcomplicated IT was made for clients by their support companies.
Clients were unable to make accurate decisions as they were constantly bombarded with industry buzz words and three letter acronyms. Overpriced and complex systems were installed without any understanding of what the clients really needed.
I developed a passion to make it simpler. And it grew into a desire to help businesses use technology to grow turnover and net profits.
I started Initial IT to help clients better understand the technology they were investing in. Allowing them to make smarter decisions to help drive the company forward.
Initial IT now helps 100s of people every day, by providing Simple, No Fuss, Friendly IT Support.
We started to work with Andy and Initial IT back in 2018, they have provided extraordinary services and offer expert guidance with solutions perfect for us as a growing business. With the help of Initial IT, we have been able to focus on the future, with solutions and constant recommendations our IT has never ran smoother. The owner Andy certainly has a broad amount of knowledge in the industry, including the all-important security and back-up protection a current business relies heavily on. With clear explanations of the benefits & drawbacks of current/future IT requirements without getting overly technical, as well as gifting the right solutions at the right time; specifically solutions that are cost-effective and affordable to us as a business, not always the most expensive option alike many other IT support providers.
Initial IT started to work for us in 2017 and they have consistently provided an excellent service and offered professional advice. This has helped us improve our IT systems including getting the right hardware and software tools to run our successful business. The owner Andy clearly has a vast amount of industry knowledge in all areas including the all-important security and back-up protection a modern business relies on. He also clearly explains the pros and cons of current/future IT requirements without getting overly technical and I always feel he gives us the best solution for our business needs and not necessarily the most expensive option.
We have been associated with Andy and Initial IT for many years now, Their professionalism and attention to detail has always been to a very high standard. They have enabled us to adapt to change seamlessly. We would have no hesitation in recommending them to any other business set up.
Initial IT have provided a service to us for over 15 years. Their professional approach combined with excellent customer service has proved invaluable to us as a firm. They are always prompt at assisting us with any issues that may arise and have assisted us with two major office moves. On a personal note, the back-up support that they have provided has made my job much easier.