Here’s a crazy question: Are you paying your IT support partner enough?
I bet that’s a question you’ve never asked yourself before… But it’s important you do. Because in the world of technology, there’s a definite link between what you pay, and the quality of the service you receive. Picking an IT provider on price alone is a false economy. If you’re […]
The top 5 questions you could ask us, that we’d love to say ‘YES’ to
The pandemic made hundreds of businesses round here question the quality of the IT support they were receiving. We’ve been very busy recently talking to businesses, and onboarding new clients as their IT partner. There are five questions in particular that you could ask us, and we’d be delighted to […]
Make tech trends work for you! Here‘s how
Have you seen folks wandering around, staring at their phone like it was a map pointing to a pot of gold? Or ordering pizza over a Facebook conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones. […]
How to get the most from your business data
Are you making the most of your business’s greatest assets? The data your employees and customers generate is an unsung hero, just waiting to take your business to the next level. Obviously, enough information can help any company make better decisions, but how can a small or medium-sized organization use […]
Can AI empower customer service agents?
Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that […]
Non-financial blockchain solutions
Most people associate blockchain technology with Bitcoin, the infamous digital currency that rose to fame in 2017. But blockchain technology is not tied to financial transactions, and it’s creating all sorts of exciting opportunities for faster, more secure information exchange — see for yourself! What is blockchain? Blockchain, like the […]